Circle Health Group
(UK Private Healthcare, ~£850M revenue, ~8000+ employees)
The Challenge
Circle (formally BMI) needed to completely modernise its legacy IT systems while undergoing two changes of ownership, a merger and supporting patients, staff and the wider NHS during the Covid pandemic.
Ben Meade (as CIO at Circle & part of the Executive team) led Circle’s Digital Transformation to rebuild Circle’s understanding & usage of information and its Digital eco-system from the ground up, using the principles and frameworks that now form part of Ringfence’s “Information Fitness®” approach.
Ringfence's Solution
Ringfence’s Information Governance, Information Security, (IT) Costs Management & Risk Management packs evolved from the integrated governance approach developed within Circle to ensure that all aspects of Circle information usage were properly overseen and successfully managed.
Circle’s Core Logical Information Model provided the consensus, organisation-wide understanding and framework for the data that mattered most, providing the blueprint for better analytics, data quality and re-alignment of IT systems during Digital Transformation.
Circle’s ground-breaking, industry leading Digital Doorway APIs, aligned to the FHIR healthcare global interoperability standard, provided a quicker & easier way for Circle to talk digitally to other organisations, including Healthcare Insurers & the NHS.
The evolution of Circle’s Data Analytics Community using common tools and cleaned-up, fully aligned data sources drove better data quality, understanding and decision-making from Ward to Board.
Key Outcomes
Circle transformed into a fully modernised, multi-award winning UK Private Healthcare market leader within four years, with data and digital being key enablers for this.
Better data literacy, understanding and trust in data quality, enabling Circle to be more “data-led” and driving faster, better decision-making and performance.
More agile, responsive and cost-effective IT & Digital, kept fully aligned with wider business goals & objectives through more effective integrated governance.